FAQ's

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Distribution

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Technical

I’ve tried uploading my album for distribution a few times and it keeps declining. It’s saying that the album artwork doesn’t meet requirements, however, I followed the specs exactly. What do I do?

We assume you’re uploading a JPEG file that’s 3,000 x 3,000. This is the standard per all retail partners. If you are and are still running into an issue, email info@octiive.com.

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